Email Templates

The Email Templates editor (More > Admin > Configure > Email Templates) allows you to customize the visual design of appointment and protocol reminder emails.

Email templates apply across your organization and can be customized for each of your locations with variables. You can also upload your own JSON design in the editor!

How It Works

Both the appointment and protocol email templates include a {{content}} variable. For each email, the system automatically inputs details of the patient’s appointment or protocol in place of this variable. Both email templates must include the {{content}} variable for the reminder details to display.

Note: Any email content you have written in More > Marketing & Reminders > Appt. Reminders displays in place of the {{content}} variable in the Appointment Reminder Email Template.

Build Your Template

When you Save your Appointment Reminder Email Template or Protocol Email Template, the Vetspire system immediately starts using that template for all appointments and protocols (instead of the system default template).

1. From the right panel, drag and drop a Content block into the template:

2. Select the Blocks tab in the right panel to drag and drop spatial blocks into the template. This allows you to organize content into columns.

3. Configure general design settings in the Body tab in the right panel, including background color, font style, preview text, and more!

4. Add text variables using Merge Tags to personalize emails with client, patient, and location details.

5. Select Save!