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User Permissions Table

User Permissions 

UI Name

Definition 

Permission Override by Admin

Not used

(no code to use it)

encounters.delete

Delete encounters

Allows users to delete encounters

Yes

medications.prescribe

Prescribe medications

Allows users to start the process of prescribing medication.  The line item on the invoice must be a veterinarian before the invoice can be finalized.

Yes

lab_results.delete

Delete lab results

Allows users to delete lab results.

No on UI, yes in API

medications.refill

Refill medications

Allows users to start the refill process on a medication.

No

medications.delete

Delete medications

Allows users to delete historic medications.

No

immunizations.delete

Delete immunizations

Allows users to delete vaccine (immunization) records.

No on UI, yes in API

problems.custom

Create/use custom problems

Allows users to create custom problems on the patient account.

Yes

appointments.delete

Delete appointments

Allows users to delete previously scheduled appointments.

No

reports.view_production

View one's own production

Allows the user to view their own production information.

No

immunization.vendors.create

Create new immunization manufacturers/vendors outside of the product page

Allows users to create new immunization manufacturers/vendors outside of the product page.

No

billing.refund

Ability to process refunds

Allows users to issue a payment refund.

No

payments.void

Void payments

Allows users to void a payment.

No

purchase_orders.delete

Delete purchase orders

Allows users to delete purchase orders

Yes

purchase_orders.approve

Approve purchase orders

Allows users to approve purchase orders

Yes

inventory_update

Adjust inventory

Allows users to update inventory values.

Yes in both UI and API

purchase_orders.create

Create purchase orders

Allows users to create purchase orders

Yes

product.update_price

Edit products' prices

Allows users to edit products' prices

No

product_read

View products

Allows users to view products (not edit).

No

product.view_cost

View products' cost history

Allows users to view products' cost history

Yes

patient.merge

Merge Patients

Allows users to merge patients (used when there are duplicates).

No

client.merge

Merge Clients

Allows users to merge client records (used when there are duplicates).

Yes

admin.macros

Credit/edit/delete macros

Allows users to create macros (shortcuts) for medical records and other fields within the system.

No in API, not used in the UI

patient.transfer

Transfer patients to different clients

Allows users to transfer a patient from one client to another.

No

patient.subscription.cancel

Cancel Subscriptions

Allows the cancelation of subscriptions (we do not use this feature).

Yes

billing.discount

Add manual discounts to an invoice

Allows users to add additional discounts to an invoice.

No

order_items.tax

Change the taxable status of a line item

Allows users to change the tax rate on a line item of an invoice.

No

package_create

Create packages

Allows users to create packages

Yes

package_read

View packages

Allows users to view packages (not edit).

Yes

package_update

Update packages

Allows users to update packages

Yes

package_delete

Delete packages

Allows users to delete packages

Yes

purchase_orders.view

View purchase orders

Allows users to view purchase orders

Yes

admin.manage_locations

Manage location settings

Allows users to manage location settings (all locations not just theirs)

No

admin.edit.schedule.location

Edit location schedules

Allows users to edit their location's schedule.

No

tags.apply_client_and_patient

Apply client and patient tags

Allows users to add client & patient tags.     Tags drive coupons (discounts).

No

admin.appointment_types

Manage appointment types

Allows users to manage appointment types

Yes

product.disable

Enable/disable products

Allows users to enable/disable products

No

reports.view_controlled_drugs

View Controlled Drugs Report

Allows users to view controlled drug reports.

No

documents.delete

Delete patient documents

Allows users to delete documents.

Yes

admin.view.rdvm

View rDVM's

Allows users to view the referral veterinarian list.

Yes

admin.edit.basic.rdvm

Edit basic rDVM information

Allows users to edit basic rDVM information.

No

admin.edit.advanced.rdvm

Edit basic and advanced rDVM information

Allows users to edit basic & advanced rDVM information.

No

admin.create.rdvm

Create rDVM

Allows the user to create an rDVM (referring DVM)

No

admin.analytics

Access to Analytics

Allows users to view analytics (financial reporting).

Yes

client.assign_employee

Mark users as employees

Allows users to set a client as an employee.     In the Pathway instance, this does nothing as our discounts are driven off by a patient tag.

Yes

patient_plans.cancel

Cancel Patient Wellness Plans

Allows users to cancel wellness plans

Yes

patient.subscription.complimentary

Give complimentary subscriptions

We do not use subscriptions but I believe this one allows a user to remove the subscription fee.

No

newsletters.send

Send newsletters to all clients

Allows users to send newsletters.

Yes

payroll.view_punches

View Provider Punches

Allows users to view provider punches.  We do not use this function.

Yes

payroll.delete_punches

Delete Provider Punch Times & Edit Provider Punch Times

Edit and delete employee time cards.  We do not use this function.

No

clients.download_all

Download all clients

Allows users to download the full client list.

No

conversations.view_all

Ability to view Centralized inbox acrosss all locations

Allows the user to view a Centralized inbox across all locations

No

encounter.always_reopen

Able to override encounter and re-open lockdown period

Allows the user to able to override encounters and re-open the lockdown period

No

encounter.update_date

Change encounter's Dates

Allows the user to change encounter's Dates

No

billing.manual_price

Ability to manually alter line items' prices

Allow users to manually change the selling price on an invoice.

Yes

billing.credit_account

Ability to manually credit accounts

Allows users to add a credit to an account.

No

billing.change_provider

Ability to change the provider on closed invoices

Allows users to change the provider on a line item of an invoice after the invoice is finalized.

No

billing.change_provider_15_days

Ability to change the provider on closed invoices up to the 15th of the next calendar month.

Allows users to change the provider within 15 days of the start of the month on a finalized invoice.

No

invoice.reopen_error

Able to re-open posted invoices if they have a $0 balance

Able to re-open posted invoices if they have a $0 balance

No

billing.invoice.invoice_date.edit

Edit the date of invoices

Allows users to change the invoice date.

No

payments.edit

Edit the dates of historical payments

Allows users to change date on historic payments.

Yes

billing.unable.create.billing.charges

Disallow the ability to create billing charges (N.B. Negative Permission)

Negative permission. Prevents users from creating charges on an invoice.

No

billing.invoice.uncollectible

Able to mark invoices as uncollectable

Allows users to mark invoices as uncollectable.

Yes

billing.invoice.collections

Able to mark invoices as in collections

Allows users to set an invoice as in collections.

Yes

product_types.manage

Manage product types/tags/revenue centers

Allows users to manage product types/tags/revenue centers

Yes

manage_plans

Manage Wellness Plan Setup

0

No

patient_plans.edit

Edit Patient Wellness Plans (e.g. change dates)

Allows users to edit wellness plans

Yes

accounts.manage_users

Add new users and edit user's information

Add new users and edit user's information

No

accounts.edit_users

Edit user information

Allows users to edit users.

No

accounts.manage_licenses

Add new user licenses, view report and modify existing licenses

Allows users to add/edit/delete licenses on user accounts.

No

accounts.manage_api_key_users

Manage API keys and associated API users

Manage API keys and associated API users

No

admin.edit.marketing.location

Edit marketing location settings

Allows users to edit marketing-specific settings for a location.

No in the UI, yes in the API

admin.manage.schedule.location

Create and Delete location schedules

Allows the user to manage their location schedule.

No in the UI, yes in the API

admin.edit.cages.location

Edit cages for location

Allows users to edit cage locations.

No in the UI, yes in the API

accounts.edit_comissions

Edit commissions % of users

Allows users to edit commissions % of users. We do not use this function.

Yes

accounts.manage_users_active_status

Ability to modify a user's active status

Allows users to toggle a user as active/inactive.

Yes

accounts.view_users

View the organization's users

Allows users to view users.

No in the UI, yes in the API

accounts.providers.constraints

Edit the scheduling constraints of providers

Allows users to add constraints (appointment counts) on providers.

Yes

accounts.providers.limits

Edit the appt type limits of providers

Allows the user to edit the appt type limits of providers

Yes

assign.any.location.to.user

Ability to assign any location to a User

Allows users to assign any location to a user.

Yes

admin.edit_labs

Not on the UI

Yes

admin.encounter_types

Manage encounter templates

Allows users to manage encounter templates

Yes

cadences.manage

Manage cadences

Allows users to manage reminder/communication cadences.

No

admin.delete.rdvm

Delete an rDVM

Allows the user to delete an rDVM

No in the UI, yes in the API

admin.merge.rdvm

Merge rDVMs

Allows user to merge rDVMs

No

admin.full.access.rdvm.marketing

Full access to rDVM marketing tools

Allows users to fully access the rDVM marketing tools.

No

product_create

Create products

Allows user to create products

No in the UI, yes in the API

product_update

Edit products' details

Allows users to edit products details

No in the UI, yes in the API

products.import

Import products

Allows users to import products

Yes

product_delete

Delete products

Allows users to delete products

Yes in the API, not used in the UI

billing.invoice.finalize

Not on the UI

Yes (no search matches at all)

admin.edit.printing.location

Edit print location settings

Allows user to edit which printer to use for each document type.

No

admin.edit.basic.location

Edit basic location settings

Allows users to edit the base location details (name, address, phone, etc).

No

datasync

Perform DataSync operations (data import, conversions, etc.)

Allows users to use the Data Sync screen to sync new data into the system.

Yes

admin.mass_upload.rdvms

Ability to use mass upload for rDVM's

Allows users to use mass upload for rDVM's

No

billing.invoice.unable_finalize

Disallow the ability to finalize invoices (N.B. Negative Permission)

Negative permission. Prevents a user from finalizing an invoice.

No

financials.hide

Hide financials (N.B. Negative Permission)

Negative permission.  This removes the ability of the user to access financials on the site.

Yes

support.off

Hide Support Chat (N.B. NEGATIVE Permission)

Negative permission. Removes the support chat bubble.

No

disable_schedule_editing

Disables Editing of the Schedule Page (N.B. Negative Permission)

Negative permission. Removes the ability of the user to edit the schedule.

No

billing.invoice.delete_undeletable

Override the setting on a product that prevents it from being altered when on an invoice, estimate, or encounter

Allows the user to override the setting on a product that prevents it from being altered when on an invoice, estimate, or encounter

No

conversations.delete_message

Not on the UI

No

packages.lock

Lock packages from being edited

Allows users to lock packages from being edited.

No

admin.species

Manage species list

Allows users to manage species list

Yes

admin.breeds

Manage breeds list

Allows users to manage breeds list

Yes

admin.colors

Manage colors list

Allows users to manage colors list

Yes

admin.alerts

Manage patient alerts list

Allows users to manage patient alerts list

Yes

admin.problem_list

Manage master problem list

Allows the user to manage master problem list

Yes

org.edit.location.attributes

Edit custom location atributes

Allows users to edit custom location attributes

No on UI, yes in API

admin.configure

Configure admin's configuration settings

Allows the user to configure admin's configuration settings

Yes

admin.marketing

Manage reminders/marketing setup

Allows users to manage reminders/marketing setup

Yes

admin.payments

Manage available payment methods and settings

Allows users to manage available payment methods and settings

Yes

admin.financials

Manage financial settings

Allows users to manage financial settings

Yes

configure.ringcentral

Configure RingCentral *requires work on RingCentral platform for the integration to work

Allows users to set up and manage the RingCentral integration.

No

treatment_templates.manage

Manage treatment templates

Allows users to edit/create Nova Treatment Sheets

Yes

admin.integrations

Manage Integrations

Allows user to 

Yes

accounts.manage_roles

Manage the organization's roles

Allows users to edit user roles.

Yes

org.editPreferences

Edit the organization's preferences/settings

Edit the organization's preferences/settings

Yes

admin.edit.integration.location

Edit integration location settings

Allows users to edit location-specific integrations.

No on UI, yes in API

targeted_messages.send

Send targeted messages to clients

Allows users to send targeted messages to clients.

Yes

scheduling.hide

Hide Schedule Tab (N.B. Negative Permission)

Negative permission. Removes the schedule tab from the UI.

Yes

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