Create and Manage rDVM Profiles
Profiles for referring veterinarian practices are managed in More > Admin > Configure > rDVMs. Here, you can view all of the rDVMs your practice communicates and shares patient information with.
View All rDVMs
Above the Referring Practices grid, toggle on Include rDVM’s with no location to view rDVM profiles that are not linked to one or more of your locations.
Select + Add New to create an rDVM profile, or select a profile and then Edit Details to make changes.
The following table describes available data fields for an rDVM profile.
Field | Description |
|---|---|
Basic Info | Enter the practice’s contact information, hours of operation, and any notes about the rDVM for your staff. |
All Locations, Primary Location | Select one or more locations that communicate with the rDVM in All Locations. You can optionally select the Primary Location that shares information with the rDVM. |
More Info | Enter the practice’s website info, Number Of Vets available at the practice, and Distance (miles) from your practice. We recommend entering the Distance (miles) when the rDVM is linked to only one of your locations. Because rDVMs are configured for the entire organization, the set distance may not be accurate for all locations. |
Hospital Preferences | Enter details for how your practice contacts and transfers cases to the rDVM. |
Contacts | Add the practice’s staff members and their contact information. |
Events | Select Show Current Events to view a historical log of updates to the rDVM profile. |
Available Actions for rDVM Profiles
Merge Duplicate rDVM Profiles: You can merge duplicate rDVM profiles to transfer all of the rDVM’s assigned patient records to the correct rDVM.
This action is irreversible.
Merging rDVMs deletes the merged rDVM profile.
Before you merge rDVMs, confirm that the correct rDVM profile is added in More > Admin > Configure > rDVMs.
Select the rDVM profile that will be merged into the correct profile.
You may need to toggle on Include rDVM’s with no location to locate the rDVM.
Select Merge rDVM into Another to open the Merge rDVM window.
Search for and select the correct rDVM profile from the rDVM Practice Name drop-down menu.
Select Merge rDVM.
Delete rDVM: To delete an rDVM profile, select the rDVM profile from the Referring Practices grid, then select Delete rDVM. This action is irreversible.