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Billing Preferences

  • Lock finalized invoices at midnight after X days.

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  • A locked invoice is unable to be edited or deleted.

  • If the number of days field is left blank, invoices will never lock, and the infinity symbol will be visible.

  • If this field is set to 0, invoices lock at midnight on the day of creation.

  • Default Take Deposit to the High Estimate amount.

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  • When enabled, the High Total of the estimate is the default amount generated by the Take Deposit option.

  • Disable the Finalize button on an invoice if items with no provider are selected.

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  • When enabled, all line items on an invoice must be assigned to a provider; if not, the Finalize button is disabled, and a reminder will populate to Fix Blank Providers.

  • Merge duplicate items on a PDF Invoice.

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  • When enabled, duplicate line items on the invoice merge into a single line item with the appropriate quantity on the Invoice PDF.

  • Hide the Email to Pay and Text to Pay buttons.

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  • When using Card Connect and enabled, the Email to Pay and Text to Pay buttons from the Estimate page are hidden.

  • This preference is incompatible with other payment integrations (Stripe, Square, etc.)

  • Prompt to send email verification to a client on invoice finalization.

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  • When enabled, confirm to send an email verification from the confirmation message.

  • Disable split patient invoices.

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Vetspire will create a single client invoice for all patients examined simultaneously unless this preference is enabled.

  • When enabled, individual invoices are created for each patient, even when they belong to the same client.

  • Display the donation field on checkout.

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  • A Donation field is added to the Checkout screen when this option is enabled.

  • Display a tip field on checkout.

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  • A Tip field is added to the Checkout screen when this option is enabled.

  • Add an Issue Credit button when viewing a patient invoice.

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  • Enable an Issue Credit button on patient invoices.

  • Notifications are sent to the Order/Estimate providers and the user who sends the text when a client pays using Text to Pay.

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  • Send a notification to the providers listed on Estimates, Invoices, and the Orders section of the associated Encounter when a client processes their payment after sending a Text to Pay link.

  • Add buttons to the estimate page to send a link for consent and deposit.

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  • When enabled, buttons are added to the top of the estimate, allowing the consent and deposit to be sent simultaneously via text or email.

  • Hide items with zero quantity on the printed invoice PDF.

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  • When enabled, all line items on the invoice with a quantity of 0 are hidden on the invoice PDF.

  • Enable the end-of-day cash bank feature:

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  • This option adds a Cash Bank field to the End of Day Reconciliation.

    • At the end of every day, the amount in the Cash Bank should match the amount set in the Location Settings.

  • Enable the ability to mark invoices as uncollectible after X days.

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  • Marking an invoice as uncollectible removes the invoice amount from the location’s revenue, so the amount is no longer reflected as Due on the customer’s billing page.

    • If this field is blank, the setting defaults to 30 days.

  • Enable rounding down of cash invoices.

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  • Enable when no change is taken for Cash Transactions.

    • When a client pays with cash, the system creates and applies an account credit to pay the change portion.

  • Require discount reasons for line-item level manual discounts on invoices.

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  • When enabled, a reason must be selected to apply a manual discount to line items on invoices.

  • Print receipt for CardConnect terminals on every charge.

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  • This preference will cause a receipt to print on the CardConnect terminals for every CardConnect transaction processed.

  • Additional Legal Text for Estimate Consent Form.

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  • Display additional text when capturing new consent for an estimate.

    • Text appears directly above the signature box on the Consent Form.

    • This field supports a limited subset of HTML and macro expansions.

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