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Coupons

Coupons are manually applied to Open invoices to discount the total invoice amount. Vetspire supports three types of coupon discounts:

  • Flat: Adjusts the total invoice amount to a flat rate. For example, if an invoice total is $100, and you apply a coupon for a flat discount of $50, the invoice total is updated to $50. You can also apply a flat discount to specific line items in the coupon settings to override the costs of those items.

  • Fixed: Deducts a specific amount from the invoice total.

  • Percentage: Applies a percentage discount to the invoice total or to line items specified in the coupon settings.

Create a Coupon

  1. Go to Financials > Manage > Coupons and select Create Coupon.

  2. Enter the Name of the coupon. You will search for the coupon in Vetspire by this name.

  3. (Optional) Enter the Start Date and Exp. Date for the coupon if the discount is only available for a certain date range.

  4. Select the Discount Type: Flat, Fixed, or Percentage.

  5. Enter the Discount Amount.

  6. (Optional) Select one of your Revenue Centers (configured in Financials > Manage > Revenue Centers).

  7. Select Save.

Upon saving, the new coupon displays in the Modify Coupon window. Here, you can add and edit additional details about the coupon.

Modify Coupon: Available Settings

All of the settings in the Modify Coupon window are optional. In other words, these settings are not required to apply a Flat, Fixed, or Percentage discount to an open invoice via a coupon.

Modifying a coupon that has already been created does NOT affect closed invoices that include the coupon.

Field

Description

Code

In addition to the Coupon Name, you can enter a unique Code to identify the coupon.

You must enter a Code if the Redeem By Code setting is set to Yes.

Redeem By Code

Set to Yes to only allow this coupon to be redeemed by manually entering the Code. When set to Yes, the coupon does not display in search results.

Allowable Redemptions per Client

Maximum number of times the coupon can be used per client.

Allowable Redemptions per Patient

Maximum number of times the coupon can be used per patient.

For Products

Limit the coupon to only apply to invoices that include specific products from your Vetspire inventory.

Automatically Apply when Products Ordered

Automatically apply the coupon when the invoice includes the selected product(s).

This setting is used to automatically apply the coupon when specific products are invoiced (and the other ‘Modify Coupon’ criteria are met), so you don’t need to manually apply the coupon. Automatically applied coupons can be removed from the open invoice if needed.

For Product Types

Limit the coupon to only apply to invoices that include specific product types (configured in Financials > Manage > Types).

For Product Categories

Limit the coupon to only apply to invoices that include products with specific category tags (configured in More > Inventory & Services > Categorize > Tags).

For Packages

Limit the coupon to only apply to invoices that include specific product packages (configured in Financials > Manage > Packages).

Note: This setting cannot be used when the coupon’s Discount Type is Fixed.

Limited Client Tags

Limit the coupon to only apply when a client’s profile has specific tag(s) (configured in More > Admin > Configure > Custom Fields).

Limited Patient Tags

Limit the coupon to only apply when a patient’s chart has specific tag(s) (configured in More > Admin > Configure > Patient Tags).

Excluded Client Tags

Disallow the coupon from being applied when a client’s profile has any of the selected tags.

Excluded Patient Tags

Disallow the coupon from being applied when a patient’s chart has any of the selected tags.

Specific Locations

Limit the coupon to only apply at specific location(s).

New Client Only

Set to Yes to limit the coupon to only apply for a client’s first visit.

Member Only

Set to Yes to limit the coupon to only apply for subscribers.

Conditionals

Select the plus sign (+) to add a condition that applies the coupon when an invoice includes a specific quantity of a product.

Example: Let’s say you are having a sale where clients can buy two of Product A and get one free.

Enter the ID for Product A, then enter the Quantity as 3. The coupon is applicable when the invoice includes 3 or more of Product A.

Show Clients: Coupon Report

At the bottom of the Modify Coupon window, select Show Clients to view a report of all clients who have used this coupon and each date/time the coupon was applied.

Video: Create a Coupon

https://vimeo.com/1061434699

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