Mark Invoice as Collections or Uncollectible
The Vetspire system offers additional options for managing unpaid invoices. You can mark an invoice as Collections or Uncollectible:
Mark as Collections: Debt collection is being pursued, and payment is expected. The client’s account is flagged as In Collections.
Mark as Uncollectible: Equivalent to writing off the debt. The invoice amount is subtracted from the client’s account balance and removed from your clinic’s revenue reports.
To mark an invoice as Collections or Uncollectible:
Go to Patient Chart > Billing.
Select the ellipsis next to a Due invoice in the Invoices grid.
Select Mark as Collections or Mark as Uncollectible.
Marking an invoice as Uncollectible cannot be undone.