Mark Invoice for Collections
Click the ellipses (…) to the right of a Due invoice to activate the Options. From the Options, Mark as Collections or Mark as Uncollectible.
To Mark as Collections and Mark as Uncollectible are permission-based, so the options available when selecting the ellipses may be both, only one of them, or none at all.
WHEN MARKED AS COLLECTIONS, THE ACCOUNT IS FLAGGED AS IN COLLECTIONS.
ONCE MARKED AS UNCOLLECTIBLE, THE AMOUNT DUE IS SUBTRACTED FROM THE BALANCE.
Marking as Collections indicates that the debt collection is being pursued and payment is expected.
Marking as Uncollectible is equivalent to writing off the debt; the invoice amount is subtracted from the account balance and also removed from the hospital’s revenue.
AN UNCOLLECTIBLE STATUS CANNOT BE REVERSED!