Boarding

Boarding, accessed from Global Navigation, is designed for practices that offer overnight and temporary lodging services for patients. Through Vetspire, you can book reservations and track patient stays in specific boarding wards and kennels.

The Boarding window displays a calendar view of all reservations by week or day. Reservations are color-coded based on their status:

• Green = Checked-In

• Pink = Planned

• Gray = Checked-Out

Before You Get Started

You must first configure your boarding reservation types and your location’s wards and kennels:

• Go to Financials > Manage > Types to create boarding reservation types. See About Boarding Reservation Types for details.

• Go to More > Admin > Locations to configure wards and kennels for your location. See Manage Location Treatment and Boarding Kennels for more details.

Add a Reservation to the Boarding Calendar

1. Select New Reservation.

2. Search for the client or patient and select the patient’s name, or select one of your last five accessed patients.

3. Enter the following in the New Reservation window:

   • Arrival Date and Departure Date: Select from calendar.

   • Arrival Time and Departure Time: AM or PM. This gives you the flexibility to schedule a boarder to leave in the morning and another to arrive in the afternoon.

   • Reservation Type: Select the product type for the reservation.

   • Ward/Kennel: Select your location’s ward or kennel where the patient will be staying. Only available kennels display.

   • (Optional) Select Add Patient to add another of the client’s pets to the reservation if multiple patients are being boarded together.

   • (Optional) Enter Reservation Notes for clinic staff.

4. Select Reserve.

Creating a boarding reservation does NOT create an encounter.

View Reservation Details

When you select the reservation in the Boarding calendar, the Details window opens and displays key patient information and the reservation details.

• Select the pencil icon to edit the reservation details. Only Planned and Checked-In reservations can be edited.

• Select the trash can icon to cancel/delete a reservation. Only Planned reservations can be deleted.

Print a Kennel Card

From the Boarding calendar, you can print a 2”x 5” card to attach to a boarder’s kennel and help clinic staff identify the patient. To print a kennel card, select the reservation in the calendar, then select the printer icon in the Details window.

Available Actions in Boarding

Filters and views in the Boarding calendar give your practice staff the information they need to prepare for boarders coming and going.

• By default, the Boarding calendar displays the weekly view. Select the Week drop-down menu and then select Day to switch to the daily view.

• Use the arrows at the top of the calendar to view different weeks or days.

• When viewing a past or future date, select Today to go back to the current week or day.

• In the daily view, select the Filter button to view reservations that are Arriving or Departing that day.

• Select Deletion log at the bottom right of the window to view deleted reservations.

• In the daily view, select Download to save and print a list of the day’s boarders.