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Sign an Encounter

This section includes the following:

The date and time-stamped Appointment Type.

Providers: Add or edit by clicking the pencil icon, typing in the text box, and selecting a name from the drop-down

The Sign Button. Click the Sign button to:

  • Mark the encounter as complete. Once complete, the encounter may not be edited without reopening.

    • To re-open an encounter, hover over the SIGNED section, and click the blue text bar labeled RE-OPEN ENCOUNTER.

  • When signed, the date and the name of the person who signed the encounter appear.


Encounters cannot be re-opened after the Admin has a predetermined amount of time. The default setting is 72 hours. (red star)

(red star) This is a permissions-based feature or is managed from the Admin page.

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