User Tools
From Global Navigation at the top of the Vetspire application, you can access tools that support your day-to-day practice operations.
What’s New in Vetspire
Select the Vetspire logo in the upper-left corner to view release notes and system announcements. Here, you will find the latest details on new features and improvements.
Location Designator
If your organization has multiple locations, you can select which location you are working at from the location drop-down menu. Locations are color-coded for quick reference.
Recently Accessed Patient Profiles
Global Navigation displays the last five patient profiles accessed on the computer, regardless of who is currently logged in to the computer. Select a circle with the patient’s first initial to open their profile.
Internal Chat
Use the Vetspire Chat feature to communicate with all location staff and view your location’s chat history. This chat is internal only and cannot be viewed by clients or used for client communications. A notification displays when a new chat message is available.
Quick Price Check
Use the Quick Price Check window to look up the total cost of any of your practice’s products, with a specified quantity.
Inbox
The Inbox window displays notifications for your Vetspire SMS (text) message and email activity for the last 30 days. Select an Inbox notification to navigate to Patient Chart > Messages.
This is different from the Inbox page.
The Inbox page, accessed from Global Navigation, displays all conversations between clients and your practice’s staff.
Tasks Assigned to You
The Tasks window displays all outstanding tasks that are assigned to you in order of due date. This window includes both patient tasks and personal tasks.
Select the checkbox for a task in the Actions column to mark the task as Complete.
Notifications
General notifications of practice activity display in the Notifications window. For example, the Vetspire system creates notifications when a client submits a payment, lab results are transferred, or a staff member completes a task.
To remove a notification, hover over the notification in the window and select Clear.
Contact Support
From the Support menu, you can submit a support ticket, chat with Vetspire Support, and view the Vetspire User Manual.
