Void Payment

You can void a payment in Vetspire to return the associated invoice to the Due status.

Voiding a payment does not refund the amount to the client’s payment method.

To refund a payment:

1. Go to Patient Chart > Billing.

2. Locate the payment you would like to void in the Payments table and select the ellipsis to open the action menu.

3. Select Void Payment.

Only some payment methods can be voided.

Please review Payment Processors and Payment Methods for a list of voidable payment methods.