Void Payment
Voiding payments is a permission-based feature. If you cannot void a payment, you may need to ask for assistance.
VOIDING A PAYMENT DOES NOT CONNECT WITH ANY INTEGRATION.
From the Patient screen, open the Billing tab.
Scroll to the All Payments section and find the payment to void.
Select the ellipses to the right of the payment and select Void Payment to revert the invoice to Due status.
IF THE HOSPITAL/CLINIC DOES NOT HAVE AN INTEGRATED CARD PROCESSOR, VOID THE PAYMENT AT THE TERMINAL.
This is a permissions-based feature or is managed from the Admin page.