Tips for Enabling Provider Schedules
There are two location settings in More > Admin > Locations > Scheduling that determine how appointments display on the Schedule calendar:
Enable Provider Schedules (Yes/No)
Show Unscheduled Providers (Yes/No)
The display of appointments in provider columns and custom columns on the Schedule calendar depends on the configured combination of these settings. This page describes the outcome of all combinations of these settings.
Enable Provider Schedules = Yes, Show Unscheduled Providers = Yes
If a provider is scheduled for the day, their provider column displays. Any appointments in the custom column without an assigned provider display separately.
If a provider is not scheduled for the day but has an appointment in a custom column, both the provider column and the custom column display. The appointment displays in both columns as appropriate (the provider column for their schedule, the custom column for appointment types specific to it).
Example: Today is Wednesday, and Dr. Scott is not scheduled to work on Wednesdays. However, she has a surgery appointment today with Ladybug. Ladybug’s appointment displays in both the custom Surgery column and Dr. Scott’s provider column. Dr. Scott’s column displays on the far right of the Schedule calendar.
Enable Provider Schedules = Yes, Show Unscheduled Providers = No
If a provider is scheduled for the day, their provider column displays. Any appointments in the custom column without an assigned provider display separately.
If a provider is not scheduled for the day but has an appointment in a custom column, only the custom column displays with the appointment.
If a provider is not scheduled for the day but has an appointment that is not in a custom column, an Uncategorized column is added to Schedule. The appointment displays in the Uncategorized column.
Example: Today is Tuesday, and Dr. Jeffreys is not scheduled to work on Tuesdays. However, she has appointment today with Princess Petunia. The appointment was not created on the custom “Walk-Ins” or “Technicians” schedules. This appointment displays in the Uncategorized column to the far right of the Schedule calendar.
Enable Provider Schedules = No, Show Unscheduled Providers = Yes
All provider columns display regardless of scheduling status. Custom columns always display.
Enable Provider Schedules = No, Show Unscheduled Providers = No
All provider columns display regardless of scheduling status. Custom columns always display.